Pinellas Family Computer Services

FAQs

Guides

I’ve received a call from Microsoft saying my computer is infected; is this real?

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No.  All manufacturer tech support departments rely on you to call them if there’s a problem.  If you receive a call from someone claiming to be from Microsoft, HP, or any other service provider who tells you there’s a problem, do not allow them to connect to your computer.  Simply hang up.

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I’m looking to buy a new computer; should I get a desktop or laptop?

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This depends on how the computer will be used.  If the computer needs to be moved, a laptop is really the only option.  But if it’s just going to sit in one spot on a desk all the time, there are a couple things to consider.

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Laptop computers offer portability and convenience at a generally higher price.  They’re also made of smaller, tightly-packed components that have less cooling, and with the battery never being drained, it will be more likely to fail earlier.

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Desktop computers typically offer more storage and higher performance at a lower cost.  With no battery, and more cooling, these computers will last for years, and can be easily repaired as most parts are universal, and cheap.

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Apple or Android?

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While many people take a hard stance of one brand over another, both brands are excellent and can serve their purpose well.  With that said, there are many differences between the two which one may want to take into consideration.

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Apple devices are designed with ease-of-use in mind.  Many of the icons and applications are designed exactly the same across MacOS (iMac, Mac Pro, MacBook, MacBook Pro), iOS (iPhone, iPad), WatchOS (Apple Watch), and tvOS (AppleTV), making it easy to switch from one to another.  They’re also very secure, and integrate well with Apple services.

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Android devices have nearly limitless customization.  While more difficult to initially set up, there are countless apps available, allowing for every need to be met, and many devices offer a slot for memory expansion.  There are also many different brands of Android devices, offering different hardware choices, meaning if one phone is too big or too small, or the buttons aren’t in a comfortable place, another brand may offer a solution.

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Generally, home users or those looking for a simple device will likely enjoy an iPhone, where a power user/business user may require or enjoy the customization and advanced functions of an Android phone.

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